Contact Us

Thank you for visiting rootlyric. We are committed to providing a reliable and enjoyable shopping experience that reflects the creativity and distinctive appeal of our decorative charm accessories. Whether you have questions about the colorful designs in our Beaded Charms collection, the playful styles featured in our Cute Charms selection, or the versatile accessories available in our Bag Charms collection, our customer support team is here to offer helpful guidance and assistance.

If you need information regarding an existing order, shipping updates, product details, returns, or potential business collaborations, please reach out to us through the official contact channels provided below.

Email Support

• Customer Service Email: support@rootlyric.com
• Response Time: Our customer service team aims to review and respond to all inquiries within 1–2 business days (24–48 hours). For questions related to an existing purchase, we recommend including your order number in the email subject line to help us identify your order and provide more efficient assistance.

Phone Support

• Customer Service Hotline: +1 215-581-2987
• Business Hours: Monday to Friday, 9:00 AM – 6:00 PM (EST).
• Additional Information: Standard calling charges or international communication fees may apply depending on your telephone service provider.

Company Information

• Brand Name: rootlyric

• Registered Company: RZWEIRNE INC

• Business Address: 1042 Ogden St 
  Denver CO 80218 
  US

We appreciate your interest in rootlyric and the trust you place in our products and services. Our team looks forward to assisting you and helping you find decorative charms that bring personality, creativity, and a unique touch to your everyday accessories.