Terms of service
Effective Date: October 17, 2026
Welcome to Rootlyric, an online destination offering decorative accessories from our Beaded Charms, Cute Charms, and Bag Charms collections.
These Terms of Purchase establish the conditions applicable to orders and transactions made through our online store. By placing an order with Rootlyric, you agree to comply with these terms, together with our Privacy Policy and Terms of Service, to the extent permitted by applicable law.
Please review the following information carefully before completing your purchase.
1. Eligibility to Purchase
By placing an order on our website, you confirm that you are at least 18 years old, or otherwise legally authorized to enter into a purchase agreement under the laws applicable to you.
You also confirm that your purchase and intended use of our decorative accessories comply with relevant local laws and regulations.
For customer service, transaction verification, and security purposes, Rootlyric may retain records of customer communications, including electronic correspondence and other authorized interactions, in accordance with our Privacy Policy and applicable legal requirements.
2. Personal Information & Data Protection
Rootlyric respects the privacy of its customers and handles personal information in accordance with our published Privacy Policy.
Information provided during checkout, payment processing, or customer service communications may be used to complete transactions, arrange deliveries, verify purchases, and provide necessary assistance.
We may revise our privacy practices and related policies when appropriate. Any updates will be published on our website and implemented in accordance with applicable data protection requirements.
3. Order Acceptance & Verification
Rootlyric reserves the right to review, verify, or decline orders when reasonably necessary for operational or security purposes.
An order may be canceled or placed on hold under circumstances such as:
- Product unavailability or unexpected inventory shortages.
- Suspected fraudulent activity or payment verification concerns.
- Incorrect pricing, product information, or technical errors affecting an order.
Additional customer verification may be requested before an order is processed or shipped.
If we cancel an order after payment has been received, the applicable payment amount will be refunded to the original payment method.
Product prices, availability, and promotional offers may be adjusted when necessary, subject to applicable laws and existing purchase agreements.
4. Product Information & Display
We make reasonable efforts to provide accurate descriptions, photographs, specifications, and other relevant details for our Beaded Charms, Cute Charms, and Bag Charms products.
However, minor variations may occur between the appearance of products displayed on our website and the items delivered to customers. These differences may result from screen settings, lighting conditions, photography, or normal manufacturing variations.
Customers are encouraged to review product descriptions, measurements, and available product information before completing checkout.
If an item received is materially different from its advertised description, please contact our support team for assistance in accordance with our Return & Refund Policy and applicable consumer rights.
5. Pricing Errors & Corrections
Rootlyric aims to maintain accurate pricing and product information throughout our online store.
Nevertheless, occasional technical errors or incorrect price displays may occur.
Where permitted by applicable law, we may correct obvious pricing errors, contact affected customers, or cancel orders that cannot be fulfilled at an incorrectly displayed price.
If an affected order has already been paid for and is subsequently canceled, the payment received for that order will be refunded through the original payment method.
We may also update product prices and related information on our website without prior notice, provided that such changes do not improperly alter confirmed purchases.
6. Inventory Availability & Order Fulfillment
Product availability displayed on the Rootlyric website reflects current inventory information but may change due to order volume, stock adjustments, or fulfillment circumstances.
Orders are generally prepared within three (3) business days, with standard international delivery typically estimated at 10–20 business days after dispatch, as described in our Shipping Policy.
Actual delivery times may be affected by destination-specific transportation conditions, customs procedures, weather disruptions, or courier delays.
If an ordered product becomes unavailable before fulfillment, our customer support team will contact you regarding an appropriate alternative or refund for the affected item.
7. International Orders & Local Requirements
Customers placing international orders should be aware that certain product-related conditions may differ depending on the destination country or region.
In particular:
- (a) Certain warranty arrangements or additional services may vary by location, without affecting mandatory legal protections.
- (b) Localized customer support or regional service options may not be available in every destination.
- (c) Product descriptions, usage instructions, and care information may primarily be provided in English.
- (d) Packaging, labeling, or product presentation may vary depending on manufacturing and fulfillment arrangements, subject to applicable legal requirements.
Customers should ensure that the products they purchase can be legally imported and used in their destination country or region.
8. Customs Charges & Import Duties
International shipments may be subject to import duties, customs clearance charges, Value-Added Tax (VAT), or other taxes imposed by the destination country's authorities.
Unless these amounts are already included in the checkout total or otherwise required to be paid by Rootlyric under applicable law, customers may be responsible for additional import-related charges.
Any such charges are determined by the relevant customs or tax authorities and may vary between destinations.
9. Governing Law & Business Information
These Terms of Purchase are governed by the laws applicable to the operating entity of Rootlyric, subject to any mandatory consumer protection provisions that apply in the customer's place of residence.
Nothing in these terms is intended to exclude or restrict legal rights that cannot be waived under applicable law.
Our online store is operated under the following business information:
- Brand Name: Rootlyric
- Operating Company: RZWEIRNE INC
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Registered Business Address: 1042 Ogden St
Denver CO 80218
US
Customer Support
If you have questions regarding these Terms of Purchase, payment transactions, or an existing order, please contact our customer support team:
- Customer Support Email: support@rootlyric.com
- Contact Number: +1 215-581-2987