Terms of Use

Effective Date: October 18, 2026

Welcome to Rootlyric. These Terms of Purchase apply to all orders placed through our website. By purchasing products from our Beaded, Cute, or Bag Charms collections, you acknowledge that you have read and understood these terms, together with our Privacy Notice, Shipping Policy, Return Policy, and Terms of Service.

If you do not agree with these terms, please refrain from placing an order through our website.

1. Eligibility to Purchase

By placing an order with Rootlyric, you confirm that:

  • You are at least 18 years old or have reached the age of majority required in your jurisdiction.
  • You have the legal capacity to enter into a binding purchase agreement.
  • The information submitted during checkout is accurate, complete, and up to date.
  • Your purchase complies with applicable laws and regulations.

Customer service communications may be retained or recorded for order assistance, service improvement, and quality assurance purposes where permitted by law.

2. Privacy & Data Protection

Rootlyric handles personal information in accordance with our Privacy Notice.

When you place an order or communicate with our team, your information may be collected and processed for purposes such as payment processing, order fulfillment, delivery, and customer support, as described in our Privacy Notice.

We may revise our privacy practices when necessary. Any changes to our Privacy Notice will be published on our website, subject to applicable legal requirements.

3. Order Acceptance

After you submit an order, you will generally receive an order confirmation acknowledging receipt of your purchase request. This confirmation does not necessarily mean that the order has been fully accepted or dispatched.

Rootlyric reserves the right to reject, suspend, or cancel an order when reasonably necessary, including in circumstances involving:

  • Products that are unavailable
  • Payment authorization or verification failures
  • Suspected fraud or unauthorized transactions
  • Incorrect pricing or technical errors
  • Incomplete or inaccurate order information

We may contact you for additional information when needed to verify an order.

If an order is cancelled after payment has been collected, any applicable refund will generally be issued to the original payment method.

Product availability, descriptions, prices, and promotional offers may be updated from time to time. Changes will not override rights that have already accrued under applicable law.

4. Product Information

We make reasonable efforts to ensure that product descriptions, images, and specifications on our website are accurate.

However, decorative accessories may show minor variations due to factors such as:

  • Lighting and photography conditions
  • Differences in screen settings and display resolution
  • Material characteristics and manufacturing tolerances
  • Slight variations in colors, patterns, or decorative details

Images are provided to help customers understand the general appearance of our products. We encourage you to review the available product descriptions and specifications carefully before placing an order.

5. Pricing Errors

Rootlyric makes reasonable efforts to display correct prices and product information. Nevertheless, occasional typographical, technical, or administrative errors may occur.

If an order is affected by a significant pricing error, we may contact you to explain the issue or cancel the affected order where permitted by law.

If payment has already been collected for a cancelled order, the applicable refund will be returned to the original payment method.

6. Inventory & Delivery

Product availability shown on our website may change as orders are received and inventory is updated.

Orders are processed according to the timeframes outlined in our Shipping Policy. Estimated delivery dates are provided for guidance and may be affected by customs procedures, carrier operations, weather conditions, and other circumstances outside our reasonable control.

If an item becomes unavailable after an order is placed, we will notify you and discuss an appropriate resolution, which may include a refund or another arrangement agreed upon by the customer.

7. International Orders

Rootlyric may accept orders from eligible international destinations, depending on shipping availability and applicable restrictions.

Customers placing international orders should be aware that:

  • Product availability and shipping options may vary by destination.
  • Packaging, labeling, or product documentation may differ between regions.
  • Certain product information may be provided in English.
  • Orders may be subject to local import requirements and restrictions.

Customers are responsible for reviewing applicable local requirements before placing an international order.

8. Customs Duties & Taxes

Unless otherwise stated during checkout, displayed product prices may not include import duties, customs charges, value-added tax (VAT), brokerage fees, or other fees imposed by the destination country.

Where applicable, these charges are the customer's responsibility, subject to the requirements of local law and any shipping or tax arrangements stated at checkout.

9. Governing Law

These Terms and any separate agreements through which we provide Services will be governed and interpreted in accordance with applicable laws.

Because we provide products to customers in multiple jurisdictions, you may also benefit from mandatory consumer protection rights provided by the laws of your country, state, province, or region of residence.

Contact Information

If you have questions about these Terms of Purchase or need assistance with an order, please contact our customer support team.

Brand Name: Rootlyric

Company: SculptAura LLC

Email: support@rootlyric.com

Customer Service Phone: +1 330-606-2036

Business Address: 1643 Pearl St 
Boulder CO 80302
US